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Blackbaud Award Management

Blackbaud Award Management
Formerly AcademicWorks

Overview

What is Blackbaud Award Management?

Blackbaud Award Management is a solution that aims to transform institutions' student awards programs and revolutionize donor stewardship practices. Built for higher education institutions of all types and sizes, this cloud-based solution is designed to serve as a catalyst to…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is Blackbaud Award Management?

Blackbaud Award Management is a solution that aims to transform institutions' student awards programs and revolutionize donor stewardship practices. Built for higher education institutions of all types and sizes, this cloud-based solution is designed to serve as a catalyst to improve student access…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is SmarterSelect?

SmarterSelect creates, manages, analyzes and evaluates online applications for the private and public sector. This application management system is designed for scholarships, grants and awards. SmartSelect, chosen by over 1,500,000 users for over 40,000 programs, was started in 2007 and is…

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Product Details

What is Blackbaud Award Management?

Blackbaud Award Management is a solution that aims to transform institutions' student awards programs and revolutionize donor stewardship practices. Built for higher education institutions of all types and sizes, this cloud-based solution is designed to serve as a catalyst to improve student access to awards and scholarship funds, create impactful stewardship practices, and enhance cross-functional visibility throughout the scholarship process.

Blackbaud Award Management Competitors

Blackbaud Award Management Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(17)

Attribute Ratings

Reviews

(1-4 of 4)
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Yma-Richel Nabong, MBA | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
UC Hastings currently uses AcademicWorks to house our continuing students scholarship application and use it for the reviewing process. The Financial Aid department is the primary department that uses AcademicWorks. However, in the last year, Career Services has used it for the Public Interest Career Assistance Program grants they award by utilizing the application and review features.
  • Ease of set-up of the scholarship applications every year.
  • The report functionality allows us to be able to sort through the applicants easily.
  • The review functionality is user-friendly that anyone new to the system can easily learn it.
  • There could be improvement when attaching documents. Students sometimes get errors on uploading documents due to file names with certain characters.
  • Room for improvement could be mobile functionality.
AcademicWorks is well suited for large university campuses that have various scholarships across different departments. AcademicWorks can streamline the application, reviewing and awarding processes for these large universities. It is less appropriate for smaller colleges that have fewer scholarships and who choose award recipients manually.
  • It has provided a positive ROI in our scholarship management, without having to outsource this function in our department.
  • The help we get from the support team is phenomenal that yearly set up can be done with a few days.
  • For what we get done with it, it is a good investment.
AcademicWorks is the first product I have used for scholarship management. I have heard of other services but have not have had personal experience with them.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
AcademicWorks (AW) is being used to manage our scholarship process. It is primarily used by me here at the foundation but other departments and scholarship committee members have limited access. It has helped tremendously in streamlining our scholarship program and saves time and effort.
  • Customer Service - Although sometimes frustrating that reps are not immediately available by chat or phone, they usually do respond and resolve within two business days.
  • Implementation - Training and working with IT and primary users to get the most out of the system.
  • Listening - When users have suggestions to improve the program, AW actually listens and has an enhancement request list. If several users ask for the same thing, we are likely to see that addressed in an upcoming enhancement.
  • Customer Service - Has slipped in the last year, since merging with Blackbaud. Not as responsive or knowledgeable overall.
[It's] Well suited for scholarship programs of any size. AW works one-on-one with the customer and helps address needs and workarounds to get the information needed.
  • Time saving.
  • Easier for reviewers to score applications.
  • Easier for references to submit their recommendations.
Tamika Davis | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
When I worked for the Arizona Community Foundation, I used AW daily. It was incredibly user-friendly and streamlined the organization's application process for over 80 scholarship opportunities. As a team, we were able to communicate through the software by using the notes features, efficiently qualify student submissions, and award scholarships to deserving applicants easily. Client service reps were responsive and knowledgeable, and the annual Client Conference was always a place to grow our proficiency with the product. I'd strongly recommend AcademicWorks to those interested in making scholarship administration a bit easier.
  • Customer service
  • Sorting of student applications per scholarship opportunity
  • The cycle review in order to set up the next application cycle was always great!
  • Some users may like a bit more customization
  • If it's not currently a thing, an "if, then" algorithm for the general application would be helpful
  • Easier searching in their client resource portal
Colleges and community foundations are particularly appropriate users of the product. I'd say small family foundations with scholarship offerings would be least appropriate for its use.
  • Increase in new scholarship fund holders
  • Streamlined qualification of applications
  • Faster processing of awards
  • none
N/a
Melonie Tyson Bryan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our university uses AcademicWorks as our central scholarship portal - from application to review to award to collection of post-acceptance items like thank you notes across our undergraduate, graduate, and professional schools/departments. We have over 900 individual scholarship opportunities on the portal and make close to 2000 awards annually. We have been on the product since 2014.
  • Easy to use reviewer portal for decentralized application review.
  • Easy to design general scholarship application.
  • Easy to use for data analysis/report generation.
  • EXCELLENT customer service from the vendor when questions arise.
  • At this time, there is little we have encountered that we would change.
We have had a challenge with our "arts" programs and the upload of portfolio type files - may be video, animation, etc.
  • We have seen improved consistency in review and award of scholarships.
  • We have seen a great increase in the number of annual applicants.
  • One stop shop for students so we feel it is very customer friendly as our students and their families are our customers.
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